Sbi online banking mobile application

It is State Bank of India Retail banking application offered on Mobile. All the existing Anywhere, Freedom app users and Internet banking users can use this application. The application is available at Google Play store, Apple App store for Android, Windows and Apple smartphones. SBI Retail Internet Banking Users can download the application from respective application market places and access the application with his/her internet banking username and password.

The following services can be seamlessly experienced using the application:

Financial Transactions Non-financial transactions
Fund Transfer to accounts in SBI and other Banks to registered beneficiaries Manage Debit Cards Access and Transaction Limits
Credit Card ( VISA ) transfer ATM cum Debit Card hot listing
RTGS Funds transfer m-Passbook
Quick Transfer using IMPS for unregistered beneficiaries Cheque Book Request
mCash Facility Online Nomination
Instant Opening and Closure of Term and Recurring Deposits Locker Availability Enquiry
IMPS Funds Transfer and Merchant Payments Aadhaar Linking
Mobile Top -Up and DTH Recharge TDS Enquiry
Post-paid bill payment Call Us
Bill Pay for registered billers State Bank Collect
mCommerce Facility SB Buddy

2. What are the key benefits of this service?

It helps customers to conduct banking transactions 24x7 at his/her convenience from any place (Anywhere Banking) just by the use of a mobile phone.

3. Who can apply for this service? How do I register for the mobile banking services?

This service is available to all SBI customers having an operative savings bank or current account

4. What are the accounts that can be linked for Mobile Banking Services? I have accounts in different branches. How do I register for mobile banking services for all these accounts?

All the accounts linked to the CIF number will be automatically linked.

5. Is this service available 24x7?

Yes, the service is available round the clock.

6. Is there a limit on the size of payment I can make?

Yes. Following are the transaction limits for the respective mode of transaction:

Transaction Types Daily Limit Charges
Credit Card (VISA) Bill Pay 25,000/- Per Transaction (Per day Max. 50,000/-) Rs 15 Per transactions + ST
mCash Rs. 1,101 per transaction, Rs. 2,202 per day per user Rs. 2.50 Per transactions + ST
Funds Transfer (Own Accounts) Up to a cumulative of Rs. 2,00,00,000/- per user Nil
Instant Term Deposits – e-TDR/e-STDR Up to a cumulative of Rs. 99,99,999/- per user Nil
Recurring Deposits e-RD Up to a cumulative of Rs. 99,99,999/- per user Nil
Mobile Top-up & DTH Recharge Up to Rs. 50,000 per user Nil
Bill Pay Up to Rs. 50,000 per user Nil
Fund Transfer within SBI (Other than own accounts) Up to a cumulative of Rs.10,00,000/- per user Nil
Fund Transfer GRPT Up to a cumulative of Rs.10,00,000/- per user Rs.1 to 10,000- 2.50 per Transaction, Rs.10,001 to 1,00,000- 5 per Transaction, Above Rs.1,00,000 to 2,00,000- 15 per Transaction and Above Rs.2,00,000 to 10,00,000- 25 per Transaction
Fund Transfer NEFT Up to a cumulative of Rs.10,00,000/- per user Rs.1 to 10,000- 2.00 per Transaction + Service Tax ,Rs.10,001 to 1,00,000 - 4 per Transaction + Service Tax ,Rs.1,00,000 to 2,00,000 - 12 per Transaction + Service Tax and Rs.2,00,000 to 10,00,000 - 20 per Transaction + Service Tax
Fund Transfer RTGS Up to a cumulative of Rs.10,00,000/- per user Rs.2 lakhs to Rs.5 lakhs - Rs.20 + Service Tax and Above Rs.5 lakhs - Rs.40 + Service Tax
IMPS-P2A Up to a cumulative of Rs.2,00,000/- per user Rs.1 to Rs.1 lakhs - Rs.5 + Service Tax and Above Rs.1 to 2 lakhs - Rs.15 + Service Tax
IMPS- P2P Up to a cumulative of Rs.2,00,000/- per user

7. Is this service available overseas?

Yes.It is available to domestic Internet Banking customers. One time activation password will be sent to

8. Do I need to register with a specific service provider to avail this service?

This facility is available across all service providers.

9. Will there be more services available in mobile banking in the future?

Yes, the future services would involve more m-Commerce transactions like purchase of movie tickets, air/train tickets, etc.

10. How does Mobile Banking Services work?

The Mobile Banking Services works Through Smartphone application for customers having any mobile with data (GPRS) connectivity. This is also menu driven.

11. Are the transactions done on mobile phone secure?

All messages originating from your mobile phone are encrypted and travel to our Mobile Banking Server in secured mode.

12. Can I access Mobile Banking if I have not registered for Net Banking?

Yes. Kindly refer registration process.

13. How do I know whether my mobile phone has the necessary requirements for SBI Mobile Banking?

For using the Application Based mobile banking services, you need to have Smartphone with 4G/3G/2G.

14. How much memory space is required to install the mobile banking application?

16-19 MB of free memory space is required to install State Bank Anywhere Smartphone application (android, iOS, Windows).

15. How do I setup GPRS for the first time?

Please follow instructions provided by your Mobile service provider.

16. Why am I taken to the Register menu on first use?

First time users have to complete the registration process through “Register” option on home page. You will get a message that mobile banking has been enabled over GPRS and your account is activated for mobile banking service.

17. What is user name?

User name is a unique identification factor consisting of minimum 8 alphanumeric characters. Customer can choose the username during registration but cannot modify it later.

18. I have an Android phone. How do I download the application in the android based mobile handset?

For downloading the application on the android based handset, please follow the steps:

19. I have an iPhone. How do I download the application in the iOS mobile handset?

For downloading the application on the iOS handset, please follow the steps:

20. I have a Windows phone. How do I download the application in the android based mobile handset?

For downloading the application on the Windows phone, please follow the steps:

21. How do I know that no unauthorized payments are made using State Bank Anywhere?

With State Bank Anywhere you initiate and authorize each and every payment that is made from your account. If you share your phone with another person, make sure you exit from the State Bank Anywhere application on your mobile phone. Also do NOT share your User name / password with anyone.

Quick Transfer using QR code

A facility available in post login section of State Bank Anywhere application, whereby Beneficiary (any SBI customer) can create a QR code. by entering details (Name, A/c Number, IFS Code etc.). The generated QR code can be shared (by the beneficiary) with any SBI customer to send money by scanning the QR code using SB Anywhere app.

The remitter logs into State Bank Anywhere application and

The application decodes the QR code and auto populates the beneficiary details and provides information like Name, A/c No, IFSC, etc.

The remitter enters the “Amount” and “Remarks” and proceeds for payment. No prior registration of the beneficiary is required!

Note : Creation and Scanning of QR Code is currently available on Android devices only.

Using Quick Transfer without QR Code

State Bank Anywhere users can now make instant funds transfer to beneficiaries without their prior registration. Steps to perform Quick Transfer

Note : The feature to send money using ‘QR Code’ is only available on Android Phones. Non-Android Phones do not have facility to send money using QR code option.

PASSWORD

22. Can I change my Login password?

You can change password by visiting https://www.onlinesbi.com

23. Is it necessary for the Login password to be alphanumeric?

Yes, it is necessary.

24. How many characters should Login password have?

Login password should have minimum 8 and maximum 20 characters. It should be combination of alpha numeric and special characters.

25. Is it necessary to change the default password that is advised by SMS?

Yes, it is mandatory. You cannot use the services without first changing the default password to one of your choice.

26. I have forgotten my password. What do I do?

Forgot username, it can be reset using profile password, hint question and answer created during registration. In case you forgot profile password or hint question and answer, please visit nearest branch.

M-Passbook

27. What is m-Passbook?

M-Passbook or mobile Passbook is yet another innovative offering through State Bank of India. This is an electronic passbook, which can be used for storing and recording your transaction account activities. Transactions can be synced/ updated manually into your m-Passbook at any time of the day after logging into State Bank Anywhere. Once updated, you would be able to see your transactions in your m-passbook, stored in your device. This is an added convenience to viewing and monitoring your transactions history, without contacting Banks system/server every time for retrieving transactions.

M-Passbook is absolutely free of charge is part of State Bank Anywhere. Every SBI retail internet banking user can download State Bank Anywhere from Google Play Store and start using m-Passbook

28. What is m-Passbook Offline?

M-passbook Offline is a newly introduced feature in State Bank Anywhere, whereby users can view their m-Passbook transactions, offline, without the need for any network connectivity. All the m-Passbooks would be available to users (till they are synced) without the need to login into internet banking. To view m-Passbook offline, user need to enter his/her internet banking "Username" and "M-Passbook PIN".You will have to create M-Passbook PIN before you sync your data.

Create/Reset M-Passbook PIN

Viewing /Using M-Passbook Offline

mCash – Pay by Contacts

29. What is mCash – Pay by Contacts?

State Bank Anywhere users can now transfer funds to a third party without registration of beneficiary by entering beneficiary mobile number or email-ID or by just selecting from the “Contacts” in their devices. Users can create mCash for a particular beneficiary using the link “mCash” available under “Banking” menu. A nominal charge of Rs. 2.50 per transaction has been made applicable for each transaction.

At the beneficiary/receiver end, the recipient needs a Bank account, not necessarily with SBI. The recipient will receive a link in the SMS or email based on the medium chosen by the sender. An 8-digit passcode will be provided in the communication which is required to be used on the State Bank mCASH link available on pre-login of Online SBI or by downloading State Bank mCASH mobile App (Android Platform) to claim the funds.

Beneficiary is required to enter the Account Number, IFS Code, 8-digit Passcode, Mobile number or Email address in the fields provided and funds are transferred “Real time” via fund transfer functionality or IMPS facility for interbank transfers.

State Bank mCASH app (available on Google Play) has been provided with two options; “Claim: and “Favourites”. In “Favourites” section, customers can store account number and IFSC code (maximum 5 accounts) for future claims.

REGISTRATION:

All the Existing retail internet banking, Anywhere and Freedom users can avail this service with their respective username and password. Also, ATM card users can register for this service in the mobile app itself.

30. How an existing Freedom and INB user can register in Anywhere?

Step 1: After opening the Anywhere in the home page tap to “Register”, which will list down three options.


Step 2: In that select the option ‘Existing Internet Banking user’ or ‘Existing Freedom user’ whichever is currently in use.


Step 3: If the user selects ‘Existing Internet Banking user’, then he needs to enter his INB User ID and Password OR if the user selects ‘Existing Freedom user’, then the user needs to enter User ID and MPIN and then click “Submit” button.


Step 4: Then, it will show the terms and conditions page. The user has to accept after reading it.


Step5: An activation code will be sent to the user’s registered mobile number. The user has to enter this activation code in the next page and then click “submit” button.

Step 6: Once register process is completed, the user will get a confirmation page with the message registration is successful. After this user can start using Anywhere app.

31. How a New user can register in Anywhere app?

Step1: After opening the app a screen will appear in which tap to “Register “. Then select the option ‘New user’ from the list.


Step 2:A page will appear giving instructions on ‘Steps for registration’:

On this page, click “Proceed “


Step 3: It will take to the registration page, where the user has fill the following mandatory details.

Mandatory details to be filled How to get the details
Account Number This will be available in the passbook and/or statement of account
CIF Number This will be available in the passbook and/or statement of account
Branch Code Click on "Get Branch code" which will take to a page where the user has to select their branch location and branch name and click "submit" which will auto update the branch code
Country Select from the drop down
Registered Mobile number enter the mobile number registered in Core banking Service (CBS)
Facility required Full transaction rights, Limited transaction rights, View rights
Text Image Enter the Alpha numeric from the text image

After entering these details, click “Submit”


Step 4: In the next screen, it will show the options “Debit card user “and “Not a Debit card user”


If “Debit card user “is selected, it will generate an activation code to the registered mobile number. After entering it in the next page, the user can start using the application after 30 mins.


If “not a debit card user” is selected, it will show a message “Please visit Branch “.